Please fill out the form below to the best of your ability.
Frequently Asked Questions
WHAT IF I DON'T HAVE AN ANSWER FOR A REQUIRED FIELD?
Just type “none” into the answer box.
HOW DO I LINK TO ONLINE IMAGES?
Simply right click on the image you like and select, “view image” a new webpage will open up. Copy and paste that page’s URL into the answer box.
HOW DO I SEND YOU MY LOGO?
After I’ve had a chance to review your answers and we’ve talked more about your project I’ll ask you to email me your logo.
HOW DO WE COMMUNICATE THROUGHOUT THE DESIGN PROCESS?
Email is preferred so that I can keep consistent track of all of your notes in one place. I offer unlimited email, phone, and video call support during the duration of your design project.
WHAT PROGRAMS DO YOU USE TO DESIGN MY PROJECTS ELEMENTS?
I use the Adobe Creative Suite; specifically, Photoshop, Illustrator and Indesign to design and develop your specific design elements. Templates are created in your software of choice.
ARE THE FILES EDITABLE?
All logos, printed pieces, and social media graphics will be finalized set pieces (not editable). If specified in advance, template files can be created so that you can edit them when necessary.
DO YOU PROVIDE TEXT AND PHOTOS?
You are responsible for any and all text that appears in your print, or online designs (including spelling and grammar changes). If you’d like to use your own photos those need to be collected and organized for each project. If you do not have any images I am happy to select stock photos for your projects. The cost of each stock photo used in the final designs will be added to your monthly invoice. If you are local to Pittsburgh I am available to photograph your products/spaces.
HOW MANY OTHER CLIENTS DO YOU WORK WITH AT A TIME?
In order to provide the level of quality and dedication that I believe my clients deserve, I only work with 1 – 3 clients at any given point. This allows me to work much more intimately with my clients and reply much faster.
WHO ORDERS MY PRINTED PIECES?
You are responsible for ordering any printing of your brand collateral items including business cards, stationery, flyers etc… but I’m happy to assist you in placing these orders at the end of your project if you would like my assistance. I do know local and online vendors that I can recommend.
HOW DO I PAY FOR MY PROJECTS?
On the first of each month I’ll send you an invoice itemizing my time. I am happy to accept Paypal, Venmo or if sending a check is easier that works great too.